It is not permitted to bring larger bags or rucksacks (larger than A4 format) to public events in the Volkswagen Hall. In order to minimise the amount of checks during the admission phase at events, we ask you to refrain from bringing larger bags or rucksacks. If you do bring larger bags, they will be checked and labelled with an "I am checked" ribbon. Storage facilities for large bags are available to a limited extent on the forecourt of the Volkswagen Halle for a fee. It is easiest if you limit yourself to carrying only the most necessary items (wallets, bunch of keys etc.)! Of course, it is permitted to carry necessary medical equipment / medical material larger than DIN A4 format. Our security service has been sensitised to this issue. It is best if the person concerned speaks directly to our security service during the admission phase!

Young people who have not yet reached the age of 14 may only enter the venue if accompanied by a parent or guardian. In all other respects, the provisions of the Youth Protection Act apply. Special regulations only apply if expressly posted at the ticket offices and admission areas. Please check the organiser's website to find out whether there are any special regulations for your event.

Tickets are available at all known advance booking offices. The Volkswagen Halle Braunschweig does not have its own box office. Of course, if the performance is not sold out, tickets can also be purchased at the box office. The box office usually opens at the same time as admission.

You can find out the admission time for your event here on the event information page and on the organiser's website. Please note: Due to the security measures, we ask you to arrive at the events in good time to avoid long waiting times at the entrance (body check, bag checks). Please limit yourself to essential items such as mobile phones, keys, wallets etc. and refrain from carrying large bags, handbags and rucksacks. This makes the work of the security staff easier and speeds up the admission procedure.

Jackets can be left at the cloakroom for a fee. Large bags (>A4) may not be taken into the hall. Further information on this can be found under the corresponding FAQ point.

For safety reasons, it is prohibited to place walking frames in the aisles / on the square during the event. Escape and rescue routes must be kept clear! Please speak to our stewarding service on site. Our staff will place the rollator in a safe place in the hall once you have reached your seat. The [nbsp]member of staff will of course return your rollator to your seat during the interval or at the end of the event.

All about accessibility

Wheelchair spaces are available in special areas of the Volkswagen Halle Braunschweig. If you require a wheelchair space, it is essential that you inform us when purchasing your ticket that you require a wheelchair space. These tickets are generally not available on sale. The organisers often offer free admission to the person accompanying a wheelchair user.

All about accessibility

In principle, every visitor needs a valid ticket, regardless of age. At some events, children are admitted free of charge (but do not have their own seat). Special arrangements for children's tickets should always be requested directly from the organiser!

Yes, but there are no parking facilities directly at the seat. Please speak to our stewarding staff on site about this.

It is generally not permitted to bring animals to the events (with the exception of assistance dogs).

In principle, we are not liable for stolen or lost valuables. We keep lost property for six months. After that, the items that are still usable are donated to charity. The other items are disposed of. If you find something missing after an event at our premises, you can contact our colleagues at reception during business hours on +49 53170 77-0.

Photo, video and sound recordings are usually not permitted for copyright reasons. Due to artist contracts, we are obliged to ensure compliance with such prohibitions. Our stewards are therefore instructed to check the relevant equipment at the entrance and, if necessary, to keep it safe during the event. Please observe the relevant signs or contact the (concert) organiser in advance.

You can pay both in cash and contactless by card or smartphone:

• when parking (hall car park, Holzhof and exhibition grounds)
• when handing in your ticket at the cloakroom
• and at the stands of our catering partner ARAMARK

Earplugs will be issued for a small donation at the medical service in the Volkswagen Hall. Please speak to our staff on site.

With the bookable single tickets for our boxes, you can spend your very own VIP evening in front of a great backdrop with the best view!

Information single ticket box

We are happy to accept your enquiry for booking an entire box as part of hospitality measures, company incentives or customer events:

Enquiry complete box

At an event with a seated interior, the chairs in rows 1-30 are upholstered. In the stands, the seats in blocks 101-112 and blocks 201-216 are upholstered.

It is strictly forbidden to bring any food or drink into the Volkswagen Halle. In the Volkswagen Halle Braunschweig, our catering partner offers guests and visitors various food and beverages for purchase. Exceptions apply to guests who are required to bring food and drink for health reasons upon presentation of a medical certificate or appropriate identification. Catering for babies and small children is also exempt from the ban. In the Volkswagen Halle Braunschweig, our catering partner offers guests and visitors a variety of food and drinks for purchase.

Spectator area catering

In most cases, yes, unless there are technical production reasons for not doing so. Drinks to be taken into the hall are served in degradable 0.4 litre PLA cups at the catering counters.

As a rule, the events in the Volkswagen Halle are not our own events, so that the respective organiser is responsible for accreditation requests. We will be happy to help you make contact: please contact our press office.

There are only limited parking spaces available directly at the Volkswagen Halle. For visitors to major events in the Volkswagen Halle Braunschweig, there are therefore sufficient parking spaces available on the exhibition grounds (formerly Harz & Heide grounds; Eisenbütteler Straße). As a rule, a free shuttle bus service operates before and after major events. Please check the event information page to find out whether a shuttle service will be used for your event.

If an event takes place in the small arena version in the Volkswagen Hall, the car park on the exhibition grounds is not usually open and there is no shuttle bus service.

Visitors with disabilities can park directly in our hall car park on presentation of the relevant certificate (blue parking permit). To reach the hall car park, please choose the route via "Theodor-Heuss-Str." Of course, the route to the hall is also indicated by signs if you arrive via Theodor-Heuss-Str..

All about accessibility

As a rule, tickets for the Volkswagen Halle Braunschweig are also valid as tickets for buses and trains operated by Braunschweiger Verkehr-GmbH. They are valid from three hours before admission to the event until closing time on the lines of Braunschweiger Verkehrs GmbH - within Braunschweig (ZONE 40). All information on journey times can be found in the timetable information. Important: An admission ticket is only valid as a ticket if the Verkehrs-GmbH logo and the term "Kombikarte" are printed on the ticket! If in doubt, please check with the (concert) organiser.

As a rule, a free shuttle bus service is provided before and after major events. Please check the event information page to find out whether a shuttle service will be operating at your event. The shuttle service starts at the beginning of the admission phase for the event.

If an event takes place in the small arena variant in the Volkswagen Hall, the car park on the exhibition grounds is not usually open and there is no shuttle bus service.