It is not permitted to bring larger bags or rucksacks (larger than DIN A4) to public events. However, it is of course permitted to carry necessary medical equipment/medical material larger than A4 format. It is helpful if those affected actively approach our staff at the lodge and wheelchair entrance and show a medical certificate. Larger bags will be checked and - to avoid irritating other people due to the size of the bag being carried - marked as "checked" with a ribbon. At some events, the box and wheelchair entrance will not be opened separately due to the size of the event. Please use the main entrance and speak to our staff there.

Wheelchair spaces are available in designated areas in the Volkswagen Halle Braunschweig. If you require a wheelchair space, you should make sure that you indicate that a wheelchair space is required when purchasing your ticket. These tickets are generally not available on sale. The organisers often offer free admission to the person accompanying a wheelchair user. Please note that only guests with a designated wheelchair user ticket are entitled to a wheelchair space.

The seats in the lower and upper ring are sometimes difficult to reach for people with disabilities. If possible, please choose seats in the ground-level stalls

For safety reasons, it is prohibited to leave walking frames in the aisles or on the square during the event. Escape and rescue routes must be kept clear. Please speak to our staff on site. Once you have reached your seat, a member of staff will leave the rollator in a suitable place. Please do not leave any valuables in the rollator. We accept no liability for the loss of valuables. The member of staff will of course return your rollator to your seat during the interval or at the end of the event.

We ask people who are dependent on a walking frame to purchase tickets in barrier-free areas. Further information can be found under Seats for wheelchair users and people with disabilities.